Dashboard overview

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4 min 43 sec video · Watch on YouTube
Video transcript

In this video, you'll learn how to use the Better Cater Dashboard to see what's coming up, check overdue balances, review recent payments, manage tasks, and start a new event.

Click Dashboard in the top menu. It's the page you land on when you sign in. Think of the Dashboard as your daily snapshot: what's coming up, what needs attention, and where to go next.

It answers four practical questions: what events are coming up, what needs attention, who still owes money, and what to open or work on next.

Events this week shows everything on your calendar from Sunday through Saturday, with the guest count underneath, so you can see what the kitchen is cooking before you plan the week. Cancelled events are left out, and clicking the card opens the calendar.

Awaiting confirmation shows the inquiries and tentative events dated in the next 30 days, with their guest count. These are the events still waiting on a deposit or a signature, so you know what to chase before the date gets close.

Click it to open those events, filtered to inquiry and tentative, so you can follow up on each one.

Open leads shows inquiries that still need a decision, with how long the oldest one has been waiting, so you can follow up before good opportunities go cold.

Click it to open the Leads page, where each lead shows the company, event date, guest count, and status.

Overdue bookings shows any event where the client has paid less than the invoices already due, with the amount still owing in red underneath.

Click it to open your invoices with the Overdue filter already on, so you know who needs a payment reminder before the next event moves forward.

Upcoming events lists your next events in date order, with the client, guest count, date, and status. Use it to check the week ahead before ordering, staffing, or production planning.

Click any event to open it, with its tabs for billing, menu, staff, rentals, and notes. View all opens the full events list.

Recent payments shows the last payments you recorded, with the amount, the event it was applied to, the invoice number, the client, and how they paid.

Use Recent payments to confirm that a payment landed on the right event. If a payment is applied to the wrong event, it can hide a balance a client still owes.

Click a payment to open that event's billing tab, where the booking total, the amount paid to date, and the balance due sit together.

Tasks lists your open to-dos. Use Tasks for follow-ups, menu changes, rental reminders, staffing notes, or anything else that should not get buried in email.

Tasks are sorted by due date, with past-due items in red and the overdue count at the top of the card.

View all opens the tasks page, where you type the task, set a due date if it has one, and click Add task. It then shows up on the dashboard.

New event, in the top right, starts an event without leaving the dashboard. Search for a client, or click Create New to add one you haven't worked with yet.

Pick the client, then add the event name, date, start time, and guest count.

New events start as Inquiry. As the event firms up, change the status to Tentative or Confirmed. Until you confirm it, the event counts toward Awaiting confirmation at the top of the Dashboard.

Add the venue and PO number only if you have them, then click Save. The new event opens, ready for its menu.

That's the Dashboard. Use it to start your day, check the week ahead, catch overdue balances, and jump into the events that need your attention.

That's it. If you have a question, email us at support@bettercater.com. Thanks for watching.

What it does. The dashboard answers what you’d otherwise open four screens for: how busy this week is, what’s confirmed, who hasn’t booked, and who still owes you money. It’s the first page you see when you sign in.

When you’d use it. First thing in the morning, before you start returning calls. Or on a Friday, to see what next week’s load looks like before you order.

The dashboard

The four numbers across the top

Card What it counts
Events this week Everything on your calendar from Sunday through Saturday, with the guest count underneath. Cancelled events are left out. Click it to open the calendar.
Awaiting confirmation Inquiry and tentative events dated in the next 30 days, with their guest count. These are the events still waiting on a deposit or a signature. Click it to open that list.
Open leads Inquiries you haven’t converted or closed yet, and how long the oldest one has been waiting. Click it to go straight to your leads.
Overdue bookings Invoices past their due date with money still owing. The amount due shows in red underneath. Click it to open those invoices.

What’s below

Upcoming events. Your next events in date order, each with the client, guest count, date, and a status badge. Click any one to open it, or “View all” for the full events list.

Recent payments. The last payments you recorded, showing the amount, which event it was for, the client, and how they paid. Each one links to that event’s billing. Use it to confirm a check you entered this morning actually landed on the right event.

Tasks. Your open tasks, with anything overdue called out. If the list is empty you’ll see “No open tasks”. Both “Add a task” and “View all” take you to the tasks page, where you add and tick things off.

How to start a new event from here

  1. Click New event in the top right of the dashboard.
  2. Fill in the event details.
  3. Save.

What you’ll see. The new event appears under Upcoming events, and the counts at the top adjust to include it.

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