Security
How Better Cater protects your menus, events, clients and invoices.
Last reviewed: November 2026
Up and running on event day
Better Cater runs in two data centers in two US states, with two providers, Akamai (Linode) and Vultr. If one fails, the other takes over within minutes.
If one data center has a problem, you're back to work within minutes, even in the middle of an event.
Protected from attacks
Traffic to Better Cater passes through Cloudflare first. Cloudflare absorbs attacks that try to flood a site offline, blocks known attack patterns, and slows down anyone who sends too many requests.
Attacks are stopped before they reach the app, so Better Cater stays up when you need it.
Backed up several times a day
Better Cater backs up customer data several times a day, and the backups are tested regularly. Customer data is stored in the US.
Your menus, clients and invoices can be brought back if something goes wrong.
Secure sign-in
Better Cater never stores passwords in readable form, and every user can turn on two-step sign-in.
With two-step sign-in on, a stolen password alone isn't enough to get into your account.
Audited hosting
Better Cater's hosting providers, Akamai and Vultr, are ISO 27001 certified and have independent SOC 2 audits.
The buildings and systems your data lives in are checked by outside auditors.
Encrypted connections
Every connection to Better Cater uses HTTPS.
What you send is protected, even on venue or coffee-shop Wi-Fi.
Common questions
Where does Better Cater store its data?
In the United States. The app runs in two data centers in two different states, one with Akamai (Linode) and one with Vultr, and uploaded files are stored with AWS in the US.
Is Better Cater SOC 2 certified?
Better Cater does not have its own SOC 2 report. Its hosting providers, Akamai and Vultr, are ISO 27001 certified and have independent SOC 2 audits.
Does Better Cater offer two-factor authentication?
Yes. Every user can turn on two-step sign-in with an authenticator app, and gets backup codes in case the phone is lost.
How do I report a security issue?
Tell us through our contact form.
This page describes the Better Cater app at bettercater.app and our current practices, which may change as we improve them.